This is a very common question. To find out exactly which subscription plan is the most suitable for you, we advise you to take advantage of the 30-day free trial of PRO (the plan that contains all the available functions). Use these 30 days to fully test the included products.

As you use them, you will find out for yourself which features are essential for you. From that moment on, we recommend compare the different subscription plans and locate the tools you use the most. You will quickly know what your plan is. If you think about it, remember that at any time you can change your plan. You don't have to wait for the end of your subscription renewal to change plans.

There are several ways to activate a subscription depending on the type of user:

Your free PRO trial lasts for 30 days. Once exhausted, you will automatically switch to using FREE at no cost to you. At that point you must decide whether to continue using the most basic functions, or if, on the contrary, you want to continue using the advanced functions offered by the subscription plans. You decide which plan interests you the most according to the tools you need for your sports activity.

You can purchase your subscription plan:

Choose your plan, subscribe to it and checkout. From this moment on, your subscription will be renewed automatically every year. TwoNav will make a single charge each year directly to your card, the same that you will have indicated in your purchase. In this way you will not have to manage the renewal or pay any additional supplements. At all times you will have the option to cancel your subscription.

You can use the same subscription up to 5 times on the same type of device or on different devices (computer, tablet, smartphone, GPS ...). From the TwoNav client area you will be able to see on which devices you have activated your subscription. If you want to use your subscription on a sixth device, you will need to release a device in use. That is, you will first need to log out of one device and then log in on the sixth device.

To find out exactly what your TwoNav subscription plan includes, you can check the subscription plan comparison on our website. There you’ll find a detailed table showing the features available in each plan.

At any time you can change your subscription plan and choose a higher plan with more features. To do this, you should not wait for the renewal date of your current subscription or cancel it, you can do it directly from the area of TwoNav client . Your plan will be updated immediately and you will receive a refund of the prorated amount of your new plan for the remainder of the subscription year. Your plan renewal date will remain the same.

If, on the other hand, you wish to upgrade your subscription to a lower plan, you must cancel your current plan and subscribe to the new one. This will apply from the moment your previous plan has expired.

You can manage any detail of your subscription (status, renewal date, total activations in use, plan change, plan cancellation...) from various environments:

If you have recently changed your credit card, please contact the TwoNav Customer Service service to update this information , and thus, facilitate the automatic renewal of your subscription.

You can cancel your subscription at any time at no cost:

Once canceled, you will continue to enjoy the features associated with your plan until it expires.

Yes, of course. Even if you have canceled your plan, you are always in time to reactivate your subscription:

From this moment on, your subscription will be renewed automatically every year according to the price you have contracted at this time. TwoNav will make a single charge each year directly to your card, the same that you had indicated in your first subscription plan. In this way, you will not have to manage the renewal or pay any additional supplements. At all times you will have the option to cancel your subscription.

If for any reason you cannot access your subscription (you have recently changed your e-mail, you have problems with your password, your App store does not recognize your account ...) please contact the TwoNav Customer Service to receive more help.

Subscription plans are designed to offer an optimal relationship between functionalities/price according to the user's needs. Its collection is made annually. Despite this, there are users who prefer to continue with the traditional model of a single payment license (without annual charges).

You do not have to worry, if you already have a license you can use it as normal as you have been doing until now, without a time limit. Your license will not expire. If you want to complement your current products, you always have the option to join a subscription plan, this will not affect your previous licenses.